New shoes are difficult to swap people

The new shoes bought cannot be worn because the “shoe sensation” is too strong to go to the point of sale, and it is told that “shoe odor” is not within the scope of the Three Guarantees and cannot be replaced. Mr. Zhu of Lanshan District has been extremely annoyed by the new pair of shoes he bought recently.

According to Mr. Zhu’s introduction, on September 30th he saw a brand of leather shoes in a large shopping mall in Linyi City. The original price was RMB 380, after discounted RMB 220, he bought a pair of homes.

On October 3, Mr. Zhu put on his new shoes to work and found that the new shoes exude a strong rubbery taste. The entire office was filled with his new shoes and he was embarrassed.

On October 13th, Mr. Zhu took the shoes to the mall to ask for a replacement. The worker did not expect that the staff told him that the smell of the shoes was too strong to be in the “three guarantees” range, so he could not give him a replacement.

Subsequently, Mr. Zhu found the Linyi City Association of Consumers Association, Consumers Association staff said that for the new shoes odor this issue, there is no clear current relevant laws.

Yesterday, Mr. Zhu came to the Quality Inspection Bureau of Linyi City. The staff member said that the rubber smell of the new leather shoes was not well tested and it was not a quality issue. This problem was difficult to solve.

Pen

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